Features

Proactive Monitoring

The feature most requested by physicians of any system is proactive monitoring.  We monitor every imaging system in the environment 24x7x365.

End to End Testing

Not only do we actively test every system, we test the integrations BETWEEN each system in the environment.

Immediate Notification

The system notifies IT via text of outages so that issues can be resolved before it impacts patient care.

No Finger Pointing

By identifying precisely where the problem is, there is no finger-pointing between vendors, just a focused effort by all involved to resolve the issue, whatever it is.

About Us

We provide immediate notification of issues,
so that IT can focus on IT and physicans can focus on patients.

Our History

Heartbeat and all of its tiers is developed for imaging professionals by imaging professionals.  Having worked at dozens of the largest IDN’s in North America we have designed, implemented and managed the largest Enterprise Imaging systems out there.  In the day to day management of these systems, we found that the tools available didn’t meet our needs.

As IT professionals we wanted to know our systems were down BEFORE our physicians were impacted.  When we couldn’t find the tools we wanted, we decided to build them.  Now we want to offer those same tools to other health systems to improve system availability and better patient care.

Our Vision

Imagine a world where IT is actively monitoring every imaging system, able to identify problems and fix them before it ever impacts a physician or patient care.  While we can’t prevent problems we can identify them and allow the IT professionals in the organization to focus all hands on deck to fix the problem instead of calling a user back to request more information.  

The # 1 feature requested by physicians in a PACS is active monitoring. We provide that in spades by not only monitoring PACS, but the archive, modalities and every step in between.  We see ourselves as truly saving patient’s lives…. one server at a time!

Heartbeat

Product Levels

Heartbeat Base

Heartbeat Base

Verifies that modalities and PACS are up and operational.

Heartbeat Plus

Heartbeat Plus

Ensure the archive is up and delivering images when needed.

Heartbeat Enterprise

Heartbeat Enterprise

Validates every integration between every component in the imaging ecosystem.

Products

Heartbeat Base

Heartbeat Plus

Heartbeat Enterprise
Monitor systems for outages or slowness
Monitor modalities
Monitor PACS
Auto configure to monitor archive/VNA
Monitor all archive configurations
Monitor DR systems
Schedule server level tests
Modify notification threshold based on time

How to Reach Us

We would love to hear from you!

Reach out to us and let’s begin the conversation about how Heartbeat can help your organization achieve the next level of system uptime and physician satisfaction.



Heartbeat by Intelligent Imaging

608 E Hickory Street Suite 128
Denton
TX 76205
United States
(512) 333-2405
Contact@ImagingHeartbeat.com
Fax: (940) 239-6800