IF A PHYSICIAN CONTACTS YOU FOR HELP ACCESSING PATIENT IMAGES, IT'S TOO LATE!
HEARTBEAT™ PROACTIVELY MONITORS EVERY LINK OF YOUR MISSION-CRITICAL ENTERPRISE IMAGING CHAIN FOR YOU.
HEARTBEATTM HELPS MAKE HEALTHCARE BETTER
We aspire to build a future where every patient receives the quality of care we want for our own family members. Every time
a physician treats a patient, they should have access to the imaging studies. Medical imaging is a cornerstone of clinical care
and when images are unavailable, patients are put at risk. With Heartbeat™, we make sure doctors have the tools they need,
when they need them, to provide the best patient care possible.
Protect Your PATIENTS
System issues are patient safety issues. 18% of IT help desk calls result in patient harm because physicians do not have all the information needed to make treatment decisions. Heartbeat™ protects patients by ensuring imaging systems are operational.
Identify issues BEFORE they affect care
When doctors are reporting system issues to IT support, they have become highly paid testers. Heartbeat™ proactively verifies every application along the imaging chain so problems are eliminated before physicians even know about them.
Pinpoint WHICH device is the root cause
Before Heartbeat™ it could take 60-90 minutes from the time an IT support ticket is opened to when the root cause is identified. Heartbeat™ finds the source of the problem in seconds so the imaging IT team can get right to work on a resolution.
