Heartbeat™ was created by imaging IT professionals with the goal of making healthcare better. Having worked at dozens of the largest health systems in North America, we have designed, implemented and managed some of the largest enterprise imaging systems in use. During the routine management of these systems we found that the available monitoring tools didn’t come close to meeting our needs.
As IT professionals we wanted to know when our systems were slow or down BEFORE our physicians – and their patients – were impacted. Since we couldn’t source the tools we wanted, we decided to build them ourselves. Now we want to offer those same enterprise-level tools to other health systems to improve system availability and better patient care.